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This letter is to inform our customers of Bark Avenue News, including special sales and promotions as well as any
updates on our services. Feel free to ask us for more details on anything in this newsletter. ~ The Editor


Volume One

Speedy Scrub Club Offers Fast and Affordable Bath & Brush.

Our new Speedy Scrub Club Program has already started! Dogs get dirty quick, and sometimes you don't want a full groom, but just for them to get a quick cleaning. This club is ideal for the regularly "out and about" doggies of downtown as well as other active dogs. Here is how it works:

You pay one low monthly membership fee and you can bring in your dog for as many baths a month as needed. We recommend that you do not bath your dog more than once a week if possible in order to keep essential oils in their coat.

The service fee includes brush and bath only. For an additional charge you can choose other spa services from our A La Carte menu such as Nail Trim ($10, usually done once a month), Anal Gland Expression ($5, once a month), Ear Clean ($5, minimum once a month), De-Shed, etc. If your dog has a long coat that takes a long time to detangle or if it is matted there will be additional charges.

Your card on file with us will be charged automatically on the 1st of each month. If you decide to cancel your club membership we ask that you please do so by the 15th of each month. You can join at any time and we will pro-rate you for the days left in the current month.
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Speedy Scrub Club Offers Fast and Affordable Bath & Brush. (cont.)

The monthly membership fees are $59, $69, and $79. The fee is dependent on the size of your dog as well as the amount of coat maintenance that is required. Please see one of our team members for a price quote.

If you bathe your dog with us at least two times a month, you will already be seeing a savings of at least 15%! There is no appointment necessary for this service. Speedy Scrub Club baths and brushes will not count towards your Bark Avenue Spa Rewards Card, but the additional items will.

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Long Term Private Dog Training Classes Extended to Daycare and Boarding.

Our AKC certified trainer Robert Sotelo is now offering extended one-on-one training packages to daycare and boarding customers. This is a great way for us to help with behavioral issues that will take a longer amount of time to correct.

Many customers have expressed that they would like to have a better behaved dog, but with their busy schedule they are not able to dedicate as much time as they would need to in order to see long term improvement. With this program our trainer will be training your dog for you, and the only commitment you will have to make is to be able to attend two sessions with him so he can show you how to reinforce the new better behavior at home.

The packages offered for this are ten sessions for $350 or 20 sessions for $600. Each session is an hour long. Problems and issues that this kind of training can address are nipping, jumping up on people, anti-social behavior, leash aggression or stubbornness, preparation for the K9 good citizen test, and more.

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Upgrades and Expansions Currently Under Way

As most of you may have noticed already, there have been some big changes within the last couple of weeks to our daycare and grooming areas. Here is an explanation of what's going on.

The little dog daycare area has moved to the other side of the central playcare area. The number of small dogs attending doggie daycare has been steadily increasing for the past year and it was time to give them more room. The new room is larger and gives them more romping space.

Also, with the expansion of our grooming services and the growing number of regular grooming customers, there just simply was not enough space and kenneling area for our groomers and bathers to keep dogs clean and separated.

Check in and check out for little dogs will still be in the usual spot, the door next to the grooming area. We will retrieve your dog for you from the other side so there is no need to walk over there.

The small dog website camera will be moved to the new playcare room very soon. We are currently waiting for a connection to be installed.

We thank you for your cooperation and patience as we grow.

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20% Off for First Time Daycare Package Customers for the Month of February.

Our special daycare promotion for the month of February is twenty percent off of the first package purchased for new daycare package customers. This offer is only available for first time daycare package customers. So if you've been paying per day and not sure if you want to buy daycare days in bulk now is the time to stop hesitating!.

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Refer a Friend and Get $25

Did you know you could get $25 credit towards Bark Avenue services if you refer a new customer to us? Just make sure the person you refer let's us know who sent them so we can add the credit to your account. This credit can be used towards most Bark Avenue services but excludes training, pick up and delivery, and feeding charges. You become valid to receive the credit the first time the new customer makes any purchase.

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Policy and Fee Changes for Feeding and Late Pick-Ups

We will now be asking that you please provide your own dog's food for boarding. There are a couple of different reasons for this. One reason being that a quick change in a dog's diet can lead to an upset stomach and bowels. The other is for financial reasons. We have some of the least expensive prices for boarding that includes our award winning daycare FREE of charge.

Unfortunately we can no longer cover the cost of food for your dog while they stay with us. For your convenience we will be able to feed your dog our in-stock high quality kibble if you request it at a rate of $1.00 for small dogs, $1.50 for medium to large dogs, $2.00 for plus sized dogs.

In addition we will be charging a $15 service fee for dogs that are picked up later than fifteen minutes after closing. We understand that sometimes things happen and you can't be here on time. We ask that you please give us a call as soon as you know you will be late and give us an estimated arrival time. Don't worry, we will make some exceptions of course, particularly if it is not a routine occurrence or unavoidable.

As a reminder, if you are not here to pick up your dog by closing and we have not heard from you, we will assume that the dogs needs to be boarded and you will be billed for the night.

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We have many dogs and cats for adoption at our rescue.

Profiles and pictures of each pet are on our website www.FurBabyForYou.com
Donations are also graciously accepted.

Thank you for saving a life.

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